E-SIGN Disclosure
Electronic Communications Disclosure
This Electronic Communications Disclosure (“Disclosure”) applies to all notices, statements, disclosures, agreements, and other communications (collectively, “Communications”) that Highline Payments, including its affiliates (“we”, “us”, or “our”),
- Receive all Communications electronically, and
- Use electronic signatures where applicable.
If you do not consent to this Disclosure or later withdraw your consent, you may be unable to use certain Services.
2. Covered Communications
This Disclosure covers, but is not limited to, the following:
- Agreements and disclosures related to your use of our Services;
- Communications required by law;
- Invoices, transaction receipts, and account summaries;
- Notices or alerts about your account or changes to our Services;
- Federal and state tax documents;
- Any additional notices related to your application, your account with us, account updates, or service-related matters.
This includes Communications sent directly by us or on behalf of our service providers and partners.
3. Methods of Communication
Unless required otherwise by law, we may provide Communications by:
- Posting them on our website;
- Displaying them within our web portal or application;
- Sending them via email to the address linked to your account;
- Sending text messages to your registered mobile number; or
- Delivering them through other electronic means.
Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.
4. Electronic Signatures
You agree that electronic signatures used in Communications carry the same legal effect as handwritten signatures. Where required, you will also sign documents electronically.
5. Hardware and Software Requirements
To receive and retain electronic Communications, you need:
- A modern device (computer, smartphone, or tablet) with internet access;
- A compatible and current web browser (e.g., Chrome, Safari, Firefox, Edge);
- A valid email address;
- Software capable of reading and saving PDF documents (e.g., Adobe Acrobat);
- A printer or storage device if you wish to print or save documents.
If you use spam filters, be sure to whitelist our email addresses to avoid missing Communications.
6. Accessibility
If you experience difficulty accessing any Communication, please contact us immediately for assistance.
7. Withdrawing Your Consent
You may withdraw your consent for electronic Communications by:
- Updating preferences in your account portal (if available);
- Replying “STOP” to applicable messages or following instructions within the Communication; or
- Contacting us directly via our contact page.
Mailing requests can be sent to:
ATTN: Highline Payments Support
support@highlinepayments.com
Please note: withdrawing consent may affect your access to the Services and could disable important account features or result in termination of service.
8. Requesting Paper Copies
You may request a paper copy of any electronic Communication by contacting us at our official support page. Please specify which document you need and provide your current mailing address.
9. Keeping Your Contact Information Up to Date
You are responsible for keeping your contact information current, especially your primary email address. You can update your information directly through your online account portal
10. Compliance with U.S. Federal Law
If you are located in the United States, you acknowledge and agree that this Disclosure is governed by the Electronic Signatures in Global and National Commerce Act (“E-SIGN Act”), and that the E-SIGN Act applies to your use of our Services.